Go to HP Support Assistant to download the tool. To open HP Support Assistant, click the app icon in the task bar, or search Windows for support assistant. Set preferences for when HP Support Assistant checks for updates or displays notifications. On the My Dashboard tab, find your computer, and then click Updates.
After the analysis completes, select the listed updates, download and install the updates, and then follow any on-screen instructions. Use diagnostic tools, guided troubleshooters, and how-to documents to troubleshoot hardware and software issues. Select one of the options on the screen that relates to the issue you are experiencing or select Guided Troubleshooting to launch a virtual agent. If you are connecting an external device like a printer, be sure that it is on and in a ready state.
On the My Dashboard tab, click Add device. Click Detect my devices to view a list of available devices to add. If your device does not display, type your serial number in the Serial number box and then click Find my device.
Click your device name, type a nickname for your device, and then click Add device. On the My Dashboard tab, find your computer to review the product name, product number, and serial number. Go to HP Support Assistant. Uninstall, and then reinstall HP Support Assistant to fix issues with the software.
Search for and open Add or remove programs in Windows. Click Uninstall , and then click Uninstall again to confirm. While we prepare for the move, we are unable to accept new postings. Or if you need technical support for your calculator visit: HP Calculators.
All forum topics Previous Topic Next Topic. Level 1. Message 1 of What's the newest version of HP Support Assistant HP Recommended. Operating System: Microsoft Windows 10 bit. Sincerely kubagame. Tags 3. Tags: HP Support Assistant. Level Message 2 of Hi: The HP support assistant version 9. The current version for the rest of us is 8. This is copied and pasted from the HP support assistant website when you click on the: Using Windows 10 in S mode?
Was this reply helpful? Yes No. Message 3 of That's weird 'cause I have Win10 x64 in Normal Mode, and it says about new update. Tags 2. Tags: Microsoft Windows 10 bit. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional. Select the box next to any updates you want to install, and then click Download and install. Postpone an update : Click Remind me , and then select a time preference.
Delete an available update : Click the Delete icon to remove the update from the list and record it in the action log. Review updates status : Click Action log below the list to view installed, postponed, or deleted updates. Access diagnostic tools, guided troubleshooters, and how-to documents to troubleshoot hardware and software problems and specific issues and error states. These steps are for a computer. Available fixes, menus, and tools differ for other added devices.
Select one of the options on the screen that relates to the issue you are experiencing. Access additional resources and troubleshooting tools on the Internet and security , Specifications , and Storage tabs. Review full specifications, lists of all installed software, disk drive status, warranty end date, and more.
Product and serial numbers : These numbers are typically required to identify the correct drivers to install or are needed when contacting HP Customer Support.
Find them on the tile for your computer or device. Product specifications : Click your product name on the My devices screen, and then click Specifications. Scroll down the page to view video, audio, and power specifications, and to view lists of installed software.
Click the Storage menu to view hard disk drive information, including available space. Warranty status : Click your product name on the My devices screen, and then click Warranty and services. If the last check was done at a prior date, click Refresh warranty status. HP Support Assistant can help resolve computer and printer problems.
0コメント