Dropbox desktop app wont download

The Open button requires that the Dropbox desktop app is running on your computer. To see if the app is running, look for the Dropbox icon in your computer's taskbar Windows or menu bar Mac. The Open button requires that the Dropbox desktop app have access to ports and If a firewall or antivirus app is preventing Dropbox from using one or both of these ports, you may need to configure the firewall or antivirus app to allow Dropbox access to these ports. The Open button requires that you're signed into the same Dropbox account on both dropbox.

The Open button appears only for files already synced with your computer's local Dropbox folder. Let us know how we can improve:. Thanks for your feedback! Let us know how this article helped:. Let us know how this article helped:. Learn more. You can also install th. Discover how to add, edit, and remove account logins and payment cards in the Dropbox Passwords app or in your browser w. Help center.

Team admins Team members. How to resolve errors installing the new version of Dropbox on a Mac. To update your application from a standard account: Download the latest version of the installer.

Go to your Downloads folder and find the installer. Note : If this folder doesn't currently exist, go to your user directory, create a new folder, and name it Applications Double click the Dropbox icon. What can I do? I want to change account!? Sorry to hear that MonseyBoy - have you tried rebooting your computer? Do that at your earliest convenience and should the issue persists, please forward a screenshot of your screen when the problem occurs so I can investigate further.

Hi, i need more help please. I've successfully unlinked, however the only option for my work account is to relink. When i click this, the username that i want to change is greyed out so i'm unable to change. Sorry I must be missing something here melbnz - could you send me a screenshot of this so I can get a better view of the matter at hand?

No worries melbnz - I just sent you a brief message to your Dropbox associated email address. If you're experiencing a similar behavior or have a question, feel free to Ask for help from the Community here. The way we work is changing. Share and discover new ways to work smarter with Dropbox in our community. If you need more help you can view your support options expected response time for a ticket is 24 hours , or contact us on Twitter or Facebook.

For more info on available support options, see this article. Help center Community Dropbox learn Contact support. Turn on suggestions. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Show only Search instead for. Did you mean:. We're back with another 'How we use Dropbox' story - so find out how Emmet uses Dropbox to organize a decade of photos here! A How to switch Dropbox accounts on the desktop app.